Our Policies

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All Kids On Top hats are handmade to order. As each order is received, it is made and shipped within 2 to 3 days depending on customer volume. If there is a delay, the customer will be notified via email.

 

All fabric choices are subject to availability. Some fabric choices may no longer be in stock. In this case I will offer a similar fabric choice for customer approval via email.  My goal is to provide a wide range of colorful and attractive fabric choices. I will strive to accommodate the customer’s desires as much as possible if original fabric choice is not available.

 

My goal at Kids On Top is to provide complete customer satisfaction. If you are not happy with your purchase, I will offer an exchange, or refund the full amount (excluding shipping charges).  Returns or exchanges must be made within 30 days.  

 

Returns should be sent to:

Kids On Top
1705 Summertime Drive
El Cajon, CA 92021

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